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POLICIES/FAQ

  • WHAT IS THE DIFFERENCE BETWEEN NON-DOT AND DOT DRUG TEST?
    Non-DOT and DOT drug testing differs primarily in their regulatory requirements and purposes: Non-DOT drug testing is conducted based on the policies of private employers or organizations and can vary widely in terms of protocols, substances tested, and follow-up procedures, while DOT drug testing follows strict guidelines set by the Department of Transportation (DOT) to ensure safety in transportation industries, including specific requirements for testing procedures, substances screened, and documentation, with a focus on maintaining safety standards for employees operating commercial vehicles or safety-sensitive positions.
  • WHAT TYPES OF PATERNITY TESTS DO YOU OFFER?
    Legal Paternity Test This is our highly recommended test. If the child is under 18, it is strongly recommended that you choose this option. Results can be used in court to support any legal purpose, including amending a birth certificate, child support orders, etc. Has the alleged father recently died? We can use a FTA blood card sample or DNA sample from the deceased. The sample is usually collected by the coroner or funeral home director. There is an additional fee for using a FTA blood sample card or DNA sample from a deceased individual. The results of this test may be used for legal purposes, such as SSI or survivor benefits. If the alleged father is incarcerated or has been deceased for a long time (body is not accessible) but at least one of his parents are alive and available for testing, then a Grandparentage DNA Test is the best option. Paternity can be legally determined if grand paternity is proven. Non-Legal Peace of Mind Paternity Test ​If you just want to know the truth and you do not need a paternity test that is court admissible, then this is the best option for you. What if I don’t want the alleged father to know about the test, or he refuses to come in for the test? If you have a toothbrush, eating utensils, toothpick or finger/toe nails from the alleged father, we can use those items to test for DNA. Please call us at (901) 860-4467 to get pricing and directions on how to preserve the items for shipping to the lab.
  • WHAT’S THE PROCESS TO GETTING A DNA TEST?
    You will book your appointment online or by phone and receive your welcome email from the testing center administrator. Show up for your appointment with a Valid Government Issued Photo ID (all parties age 18 and over require ID). All parties involved will be swabbed. The test will be shipped to our accredited laboratory and test results will come back within 2 business days. Results will be e-mailed or read in the office.
  • WHAT IF THE ALLEGED FATHER IS A MINOR?
    If the alleged father is minor, consent from a legal guardian is required. This means the legal guardian will need to be at the appointment in order to give consent that the minor can be tested in our office.
  • ​CAN I RECEIVE MY TEST RESULTS BY PHONE?
    No, we will not give you your results over the phone. Results will be sent by e-mail or one of the parties involved can come to the office to pick up the results, or there can be a scheduled time for the administrator to reveal test results in the office with all parties present in the event mediation or counseling is needed.
  • WILL MY PRIVACY BE PROTECTED?
    Absolutely! We take our clients’ privacy very seriously. We will not release any information about your case to anyone without your authorization. We will always follow any special instructions you give us for communicating with you or other parties involved in your test.
  • RESCHEDULE/CANCELLATION POLICY
    A cancellation will not result in a refund for any reason. However, you may reschedule your appointment by calling (901) 860-4467 as long as it is at least 24 hours before your appointment. If it is not at least 24 hours before your appointment, you will be charged a $50.00 rescheduling fee. No call no show will result in client having to pay for another test. Refund Policy If you need to reschedule your appointment you must do so within 24 hours of your appointment There are NO REFUNDS UNDER ANY CIRCUMSTANCES.
  • PAYMENTS
    We do not accept cash as a form of payment. We accept all major credit and debit cards.
  • HOW WILL I RECEIVE MY RESULTS?
    Results will never be released by phone. Once completed, all testing results will be available by email. If it has been 2 business days since your test, you may contact us at info@allurewellnesstesting.com or (901) 860-4467
  • CANCELLATION/REFUND POLICY
    If you need to reschedule your appointment you must do so within 24 hours of your appointment time by calling (901) 860-4467. ​ There are NO REFUNDS UNDER ANY CIRCUMSTANCES. We will offer a one time reschedule for free.
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